Privacy Policy

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Graham Webber takes the privacy of your information very seriously and is committed to complying with the General Data Protection Regulation and the Data Protection Act 2018 (GDPR). This policy is effective from 01/01/2021.

 

What type of information we collect

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

We use Wix.com to build this website, their privacy policy can be viewed here.  

 

How we collect information

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

Why we collect such personal information

We collect such Non-personal and Personal Information for the following purposes:

• To provide and operate the Services;

• To provide our Users with ongoing customer assistance and technical support;

• To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

• To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

• To comply with any applicable laws and regulations.

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How we store, use, share and disclose our site visitors' personal information

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

Link to other websites

This website might from time to time provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This Privacy Policy does not extend to the use of these websites. You are advised to read the privacy policies of other websites before using them.

 

How we communicate with our site visitors

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

How we use cookies and other tracking tools

Cookies are small text files that are placed on your computer, smartphone or other device when you access the internet.https://www.allaboutcookies.org/

 

Why cookies are essential to this website

This website uses cookies. Cookies let users navigate around sites more efficiently. Without cookies enabled we can't guarantee that the website and your experience of it are as we intended it to be.

 

The length of time a cookie stays on your device depends on its type. 

 

We also use Google Analytics, which uses cookies to help us analyse how visitors use the site. Find out more about how these cookies are used here https://policies.google.com/technologies/partner-sites

 

 

Our newsletter is sent using Mailchimp approximately six times a year. More information can be found here https://mailchimp.com/legal/privacy/

 

If you want to restrict or block the cookies, you can do this through your browser settings. The ‘help’ function within your browser should tell you how.

 

How you can withdraw your consent

If you don’t want us to process your data anymore, please contact us at https://www.grahamwebber.co.uk/contact

 

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

Questions and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at https://www.grahamwebber.co.uk/contact